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Support Center

Rock Studio

Contact Us

Thank you for playing GuanDan! If you have any questions, feedback, or need assistance, please don't hesitate to reach out to our support team.

✉️

Email Support

For general inquiries and technical support:

guandan@rockstudio.org
Response Time: We typically respond to all inquiries within 24-48 business hours. Please provide as much detail as possible to help us assist you better.

Before Contacting Us

To help us resolve your issue quickly, please include the following information in your email:

  • Your device type and operating system version
  • App version (found in Settings)
  • A detailed description of the issue or question
  • Screenshots if applicable
  • Your registered email address (if you have an account)

Frequently Asked Questions

How do I delete my account?
You can delete your account from the Settings menu within the app. Please note that this action is irreversible and all your data will be permanently removed.
How do I report a bug or suggest a feature?
We welcome all feedback! Please send your bug reports or feature suggestions to our support email with detailed information.

联系我们

感谢您玩掼蛋!如果您有任何问题、反馈或需要帮助,请随时联系我们的支持团队。

✉️

邮件支持

如有一般咨询和技术支持:

guandan@rockstudio.org
响应时间:我们通常会在24-48个工作小时内回复所有咨询。请尽可能提供详细信息,以便我们更好地为您服务。

联系我们之前

为了帮助我们快速解决您的问题,请在邮件中包含以下信息:

  • 您的设备类型和操作系统版本
  • 应用版本(可在设置中查看)
  • 问题或疑问的详细描述
  • 如适用,请附上截图
  • 您的注册邮箱地址(如有账户)

常见问题

如何删除账户?
您可以在应用内的设置菜单中删除账户。请注意,此操作不可撤销,所有数据将被永久删除。
如何报告错误或建议新功能?
我们欢迎所有反馈!请将您的错误报告或功能建议发送到我们的支持邮箱,并附上详细信息。